Servicer Executives/Legal Departments/Correspondence Addresses

                                  Contact information for:
• Servicer/Lender Executives CEO's (Chief Executive Officers) or
       Presidents and CFOs (Chief Financial Officers)
• Servicer Legal Departments 
• Correpondence (for letters such as Qualified Written Requests)

For additional help, please fill in the form below.  This is part of the Self-Help portion of Foreclosure Defense. See Foreclosure Defense for more tools and tips you can do in preparation for legal action.


Note: Please help the mission by reporting wrong numbers or addresses.  Contact Us.

Use: >  CEO information for Escalation and to request Foreclosure Postponements. 
             See Contact CEO level representative
         >  Legal Departments for Revocation of Power of Attorney (See Example.)
         >  Correspondence Addresses for Qualified Written Requests (See Example),
             Debt Validation, and Debt Disputes. 

 

 

 

MORTGAGE SERVICER CEO (Chief Executive Officer)
CFO (Chief Financial Officer)

Legal Department
                                                        

Correspondence
Address
American Home Mtg
Servicing
Still need Still need Still need
Americas Servicing Co.
Main contact number:
800-662-3806

Also refer to Wells Fargo.
John Stumpf (Wells Fargo) CEO
301-815-3510 (direct ASC no.)
7495 New Horizon Way
Frederick, Maryland 21703
Refer to Wells Fargo P.O. Box 10328
Des Moines, Iowa 50306
Aurora Loan Service
Main contact number:
866-521-3828
Fax: 303-728-7648

Ted Janulis CEO
720-945-3000
Executive asst Laura McCann 720-945-5841
laura.mccanngarner@aurorafsb.com

Phone:866-521-3826
Fax:303-728-7648
Aurora Bank Legal Servicing Dept.
2617 College Park,
Scottsbluff, NE 69361
P.O. Box 1706
Scottsbluff, NE 69363
Bank of America
(also use for Countrywide loans)
704-386-5687

Brian T. Moynihan CEO
704-386-5687
email: Brian.T.Moynihan@bankofamerica.com
100 North Tryon Street
Charlotte, NC 28255

805-578-6360 (states other than GA)
Georgia: use 315-734-8300 recording
3 fax numbers:
Subpoenas 212-548-8510
Court restricted documents 212-548-0744
All other docs 617-310-2751
400 National Way Mail Stop CA6-919-02-22
Simi Valley, CA 93065
Bank of America, N.A. 
Customer Service Correspondence
CA6-919-01-41
P.O. Box 5170
Simi Valley, CA 93062-5170
Bayview Loan Servicing LLC (subsidiary of Bayview Financial)
305-854-8880
Stephen Rotella CEO (of Bayview Financial)
305-854-8880
4425 Ponce de Leon Blvd #400
Coral Gables, FL 33146-1841
Still need. Still need.
B B & T
800-295-5744
fax 252-293-9058
Kelly S. King CEO
336-733-2500
200 West 2nd Street
Winston Salem, NC 27101
General Council
Robert J. Johnson Jr.  
Compliance Dept:
(not sure if this is legal number) 910-272-4250
P.O. Box 2467
Greenville, SC 29602-2467
Capital One
301-939-4988
703-448-3747
703-720-1000
Richard D. Fairbank CEO
Number: ___________
1680 Capital One Drive
McLean, VA 22102
rich.fairbank@capitalone.com
1680 Capital One Drive
McLean, VA 22102
P.O. Box 21887
Eagan, MN 55121
mortgageservicing@capitalone.com
Carrington Mtg Svcs
800-561-4567
203-661-6186
mortgageinfo@carringtoncap.com
mortgages@carringtonms.com
Customer service:
949-517-2220
Collections fax: 949-517-5170
Bruce Rose CEO
203-861-2350
7 Greenwich Office Park
599 West Putnam Avenue
Greenwich, CT 06830
Attn: Legal Department
1610 East Street
Andrew Place Suite B150
Santa Anna, CA 92705

Correspondence:
1610 East Street
Andrew Place Suite B150
Santa Anna, CA 92705
Chevy Chase Bank
  (See Capital One)
See Capital One See Capital One. See Capital One.
Citimortgage
800-248-4638
Michael Corbat, CEO
1000 Technology Dr.
O'Fallon, MO 63368
Fax 866-675-5772
Mailing address (cannot send certified mail here; recommend use another traceable method):
P.O. Box 790005
Mailstop 305
St. Louis, MO 63179-0005
Michael.L.Corbat@citi.com 
CitiMortgage
Attention: Legal
1000 Technology Dr.
O'Fallon, MO 63368
P.O. Box 6243
Sioux Falls, SD 57117-6243
Countrywide (refer to Bank of America)
EMC (as of 10/31/11, no longer in business - refer to JPMorgan Chase)
800-695-7695 x7377
888-281-8712
John Vella CEO
888-310-7995
2780 Lake Vista Drive
Lewisville, TX 75067
194 Wood Avenue South
________New Jersey 08830
P.O. Box 293150
Lewisville, TX 75029-3150
Everhome Mortgage
(Loans now being handled by Metlife)
904-281-6000
Rob Clements CEO
904-281-6000
8100 Nations Way
Jacksonville, FL 32256
CEO Assistant
Cathy Hibbard * best 
cathy.hibbard@everbank.com
Lorraine Davidson 904-281-6380

Unknown at this time:
Recommendation:
Send to Legal Department:
334 Madison Avenue
Morristown, NJ 07960

P.O. Box 2167
Jacksonville, FL 32232
800-669-9721
fax 866-632-9396
First Franklin Loan Services
Andy Pollock CEO
412-918-7690
412-442-3418
150 Allegheny Center Mall
Pittsburg, PA 15212-5335
Still need. Still need.
First Horizon
(now called First Tennessee)  (First American handles loan mods)
fax 214-441-5794
Bryan Jordan CEO
800-489-4040
165 Madison Avenue
Memphis, TN 38103
800-354-4538
Attn: Legal Dept.
P.O. Box 1469
Knoxville, TN 37901
P.O. Box 31
Memphis, TN 38101
800-410-4577
Flagstar Bank
Joseph P. Campanelli, CEO
(248) 312-2000 Ask for Mr. Campanelli.  Expect to be transferred to Gary Phillips, President 
(248) 312-5400
5151 Corporate Dr.
Troy, MI, 48098

Email:
officeofthepresident@flagstar.com
Franklin Credit Management Corp Thomas Axom CEO
101 Hudson Street
Jersey City, NJ 07302
(Need direct number)
taxom@franklincredit.com
Paul Colasono, Chief Financial Officer
pcolasono@franklincredit.com

GMAC Mortgage
215-734-8899

David Applegate, CEO
1100 Virginia Drive
Fort Washington, PA 19034
Try 215-734-8899
CEO@gmacmortgage.com
Try David.Applegate@gmacmortgage.com
Alternate address for CEO:
100 Witmer Road
Horsham, PA19044
Try (215) 682-1000
Gina Proia
646-781-2692
Attention Legal
1100 Virginia Drive
Fort Washington, PA 19034
Attn: Customer Care
P.O. Box 1330
Waterloo, IA 50704-1330
HLS (now First Franklin Loan Services)
800-464-8203
Info@hlscorporation.com
Andy Pollock CEO
2150 North First Street
San Jose, CA 95131
See First Franklin See First Franklin
Homeq Servicing (no longer in business)
Do not know who is handling.
Former numbers:
866-554-5325
877-867-7378

Former address:
Arthur Lyon CEO and President
4837 Watt Avenue
North Highlands, CA 95660-5108

Please inform us if you find out more contact information.  Please inform us if you find out more contact information.
HSBC
888-629-8590
716-651-6100
Dave Hunter CEO \ pls verify
Irene Dorner CEO /
2929 Walden Avenue
Depew, NY 14043-2690
Try 716-651-6100
800-395-3489
P.O. Box 9068
Brandon, FL 33509-9068
P.O. Box 1231
Brandon, FL 33509-1231
IBM Lender Business Process Services (run by Seterus)
919-517-1218
3039 Cornwallis Road
B203
Durham, NC 27709-0154
See Seterus for CEO
Jay Memmott
503-686-7351
See Seterus 8501 IBM Drive
Building 201 Suite 2DD188
Charlotte, NC 28262
IndyMac Bank (now One West) See One West See One West See One West
JPMorgan Chase
866-931-9938
888-310-7997
Jamie Dimon
Try
Jamie.Dimon@chase.com (not verified)
888-310-7995 or
800-242-7399
fax 866-831-8350
270 Park Avenue
New York, NY 10017
executive.office@chase.com 

Johnson and Freeman, LLC (think this is contracted out - please verify)
770-234-9181
fax 404-873-2311

1069 Spring Street, Northwest, Atlanta, GA 30309

Chase
P.O. Box 183166
Columbusm OH 43218-3166

Received this address for HELOC's as well:

Chase

PO Box 183166

Columbus, OH 43218-3166
Litton Loan Servicing (subsidiary of Ocwen Loan Servicing)
Larry Litton Jr CEO
Executive Resolution Team
713-218-4592
713-314-4705 (alt)
4828 Loop Central Drive
Houston, TX 77081
See Ocwen See Ocwen
Loan Care
800-274-9900

Gene D. Ross CEO
757-893-1300
fax 757-466-2827
3637 Sentara Way
Virginia Beach, VA 23452

Attention: Legal
Attn: Ralph Carrigan 757-893-1300
fax 757-466-2827
P.O. Box 8068
Virginia Beach, VA 23450
Met Life Home Loans
908-581-0430
866-226-5638
fax 214-441-4000
Donna DeMaio CEO
Try 908-581-0430 and 866-226-5638
334 Madison Avenue
Morristown, NJ 07960
Attention: Legal
334 Madison Avenue
Morristown, NJ 07960
P.O. Box 1950
Morristown, NJ 07962-1950
866-638-4251
Midland Mortgage
(owned by MidFirst)
800-654-4566
Ken R. Clark CEO
MidFirst Plaza
501 NW Grand, Suite 600
Oklahoma City, OK 73126
Attention: Legal
MidFirst Plaza
501 NW Grand, Suite 600
Oklahoma City, OK 73126
P.O. Box 26648
Oklahoma City, OK 73126-0648
National City Mtg Co
(now PNC Mortgage)
877-508-3338
fax: 937-910-3333
Refer to PNC Mortgage Refer to PNC Mortgage Refer to PNC Mortgage
Nationstar Mtg LLC
Jay Bray CEO
350 Highland Drive
Lewisville, TX 75067
469-549-3337
Jay.Bray@nationstarmail.com
Attention Legal
350 Highland Drive
Lewisville, TX 75067
fax 469-549-2471
Attn: Correspondence
350 Highland Drive
Lewisville, TX 75067
Ocwen Mortgage Corp
866-544-0990
William Erbey CEO
561-682-8520
Try
William.Erbey@ocwen.com
(email pattern first name, last name@ocwen.com)
Assistant: Cathy 561-682-8887
1661 Worthington Road, Suite 10
West Palm Beach, FL 33409

For serving Ocwen with legal process, send to their registered agent:
Corporation Service Company
2711 Centerville Road, Suite 400
Wilmington, DE 19808
Phone: 561-682-8000, x8386

P.O. Box 24738
West Palm Beach, FL 33416-4738
800-746-2936
One West Bank
877-741-9378
626-535-2500

Joseph Otting CEO
626-535-5754
888 East Walnut Avenue
Pasadena, CA 91101
joseph.otting@owb.com

800-669-2300
fax attn Erica Johson 800-669-2300 x3721
Attn: Legal Dept
888 East Walnut Avenue
Pasadena, CA 91101
One West Bank, FSB
P.O. Box 7056
Pasadena, CA 91109-9699
CustomerCare@owb.com
Option One (now handled by
American Home Mtg Svcs)
866-805-7600
949-790-8505 (alt)
Michael Strauss CEO
538 Broadhollow Road
Mellville, NY 11474
Refer to American Home Mortgage Servicing  Customer Correpondence
P.O. Box 631730
Irving, TX 75063-1730
877-304-3100
PHH Mortgage Corporation Glen A. Messina, CEO and President
1 Mortgage Way
Mount Laurel, NJ 08054
856-917-1744
David E. Tucker, President Mortgage Services
Same number as above
Try Glen.A.Messina@phhmortgagesolutions.com  
PNC Mortgage
Regions Bank
601-554-2385
O.B. Grayson Hall CEO
205-326-5807
1900 5th Avenue North #300
Birmingham, AL 35203

205-326-5319
fax 205-581-7629
Attention: Legal Dept
P.O. Box 11007
Birmingham, AL 35288
Overnight Legal Mailing Address:
Regions Bank
1901 6th Avenue North, 18th Floor
Birmingham, AL 35203

Unknown at this time
RBC Unknown at this time Unknown at this time Unknown at this time
Saxon Mortgage
866-403-8156
Alt 817-665-7970
Fax 866-403-8157
Michael Sawyer President
Executive level escalation Lindsey Selkirk
817-665-7381
fax 817-665-7382
9311 San Pedro Avenue
San Antonio, TX 78216
Community Outreach:
Vanita Mattson 888-882-6376
Alt 888-325-3502 x207727
Unknown at this time
Recommend sending to
Attn: Legal
9311 San Pedro Avenue
San Antonio, TX 78216
P.O. Box 161489
Fort Worth, TX 76161
Phone: 866-498-9650
Select Portfolio Servicing
800-258-8602

Tim O'Brien CEO
3815 West Temple
Salt Lake City, UT 84115-4412
Escalation:
Try: 801-270-7856

Legal Department
Kevin W. Warren Attorney
888-818-6032
P.O. Box 65277
Salt Lake City, UT 84165-0277
Seterus
866-570-5277
Jay Memmott CEO
jmemmott@us.ibm.com
14523 Southwest Millikan Way, Suite 200
Beaverton, OR 97005
Attention: Legal
14523 Southwest Millikan Way, Suite 200
Beaverton, OR 97005
P.O. Box 4121
Beaverton, OR 97076-4121
Specialized Loan Servicing LLC John Beggins CEO and President
8742 Lucent Boulevard #300
Highlands Ranch, CO 80129
(720) 241-7200

Statebridge Company LLC

Kevin J. Kanouff President
Try 303-962-6752 (needs to be verified)
4600 South Syracuse St, Suite 700
Denver, CO 80237
Still need. Still need.
SunTrust Mortgage
804-291-0740
fax 804-281-0495

Jerome T. Lienhard CEO
Escalate through Sterling Edmunds
Assistant Pauline Tracey
pauline.tracey@suntrust.com
Follow up at: 804-291-0310
Or direct liason
Jackie.Ballos@suntrust.com

804-291-0020 

Attention Legal Department
901 Semmes Avenue
Richmond, VA 23224
Mail Code VA-Richmond-MTG 1745
901 Semmes Avenue
Richmond, VA 23224
800-634-7928
U.S. Bank, N.A. 
612-659-2000
Richard Davis CEO
800 Nicholett Mall
Minneapolis, MN 55402
Attn: Legal Department
P.O. Box 20005 Owensboro, KY
Attention Customer Service Correspondence
800 Nicholett Mall
Minneapolis, MN 55402
800-365-7772
Wachovia (See Wells Fargo) 210-509-1174 866-834-7949 866-587-4014
Washington Mutual (refer to JPMorgan Chase)
800-225-5497
818-775-8503
Stephen Frank CEO
212-270-3928
270 Park Avenue
New York, NY 10017
212-552-6925
One Chase Manhattan Plaza, 26 Floor
New York, NY 10005-1489
Unknown at this time
Wells Fargo Home Mtg John G. Stumpf CEO
415-396-7152
John.G.Stumpf@wellsfargo.com
420 Montgomery Street
San Francisco, CA 94104
IF YOU ARE IN THE SOUTHEAST, USE THESE CONTACTS:
Hugh Rowden
404-877-6921
Hugh.Rowden@wellsfargo.com
Tammy Sanders (asst to Hugh Rowden)
404-877-6974
Tammy.Sanders@wellsfargo.com
Attn: Legal
P.O. Box 63710
San Francisco, CA 94163 
Still need.
Wells Fargo Equity

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