Important Phone and Fax Numbers for most Mortgage Servicers

                                               
Help this mission and others. 
Please...report wrong numbers and new numbers. 
Email: numbers@OperationRest.org


        CHART 1: Loss Mitigation numbers for Loan Modifications.
        CHART 2: Short Sale/Liquidation numbers.
        CHART 3: Bankruptcy Loss Mitigation numbers for Loan Modifications.


        1st Column:
   Fax number for Letter of Authorization (use ONLY for authorization).
        2nd ColumnFax number for Documentation.
        3rd Column:   Phone number to use for follow up.

LOSS MITIGATION NUMBERS FOR LOAN MODIFICATIONS

MORTGAGE SERVICER

American Home Mtg

 

Americas Servicing Co.

 

Aurora Loan Service

Bank of America (use Countrywide

  numbers if loan formerly CW)
Bank of America Equity (HELOC)

B B & T

Carrington Mtg Svcs

Chase Loss Mit

Chevy Chase Bank

  (Sold to Capital One)

Citimortgage

Colonial Savings

Countrywide

EMC

Everhome Mortgage

First Horizon

(First American handles loan mods)

GMAC Homecomings
Greentree

HFC(handles HSBC)

Homeq Servicing

HSBC

 

IndyMac Bank

JPMorgan Chase

Litton Loan Servicing

Met Life Home Loans

Midland Mortgage

National City Mtg Co

 

Nationstar Mtg LLC

Ocwen Mortgage Corp

Option One (changed to

American Home Mtg Svcs)

Regions Bank

RBC

Saxon Mortgage

SunTrust Mortgage

U.S. Bank

Wachovia

Washington Mutual

 

 

Washington Mutual 2nd

Wells Fargo Home Mtg

Wells Fargo Equity

   
Fax No. Letter 
of Authorization 
866-795-6529

866-809-6900

866-453-6315

866-590-8910

303-728-7648

805-520-5019


252-293-9058

949-517-5170

888-249-1593

301-939-4988

 

480-753-7832

817-390-2345

805-520-5019

214-626-4704

904-281-6380

214-441-5794

 

866-501-1610


732-352-7519

866-554-5325

888-629-8590

 

269-353-2474

866-931-9938

713-314-4705

214-441-4594

260-459-5390

937-910-3333

 

972-315-6827

407 737 5693

949-790-8505

949-790-8505

601-554-2385

866-661-0782

817-665-7970

804-745-8115

904-268-7179

210-509-1174

843-673-3509

904-462-2378

800-225-5497

206-381-5422

866-917-1877

866-834-7949

         
Fax No. Hardship    

Documentation   
866-452-1857

 

866-590-8910

 

866-517-7976

800-658-0395


252-293-9058

949-517-5220

866-282-5682

866-913-6123

 

866-963-0651

817-810-4633

800-658-0395

214-626-4702

904-281-2337

817-826-1691

 

866-340-7541
877-612-2422

732-352-7519

866-554-5325

888-629-8590

732-352-7519

269-353-2474

866-931-9938

713-966-8820

214-441-4594

260-459-5390

937-910-3333

 

972-315-6827

407-737-6174

866-452-1837

866-452-1837

601-554-2973

866-661-0782

817-665-7970

804-745-8115

904-268-7179

866-834-7949

732-352-7519

 

 

866-931-9938

866-917-1877

866-834-7949

 Borrower Follow-up   

 Phone Number    
877-304-3100

 

800-662-3806

 

800-550-0508

800-846-2222

800-963-6362

800-827-3722

800-790-9502

877-838-1882

800-933-9100

800-283-7918

800-937-6303

877-744-7691

866-325-4314

800-669-7724

800-489-2966

 

800-850-4622
877-816-9125

800-333-5848

877-867-7378

888-648-3124

 

877-736-5556

800-848-9136
800-548-8665

800-364-7662

800-552-3000

800-283-7918

800-622-5035

888-850-9398

877-596-8580

877-304-3100

877-304-3100

800-748-9498

877-252-8226

888-325-3502

800-443-1082-opt 3

888-780-3997

866-587-4014

888-926-8937-pri

888-708-4696-sub

 

866-345-4676

877-216-8448

866-587-4014 #2

           


This information is provided free of charge by Operation Restoration. Donations are critically needed to help this mission move forward. If this material has helped you or someone you love, please click on the Donate button below.  May God bless you.
                                                                                                     - Anne Batte, Executive Director

SHORT SALE CONTACT NUMBERS

MORTGAGE SERVICER


American Home Mtg

Americas Servicing Co.

Aurora Loan Service

Bank of America

B B & T

Carrington Mtg Svcs
Chase

Chevy Chase Bank

  (Sold to Capital One)

Citimortgage

Colonial Savings

Countrywide

EMC

Everhome Mortgage

First Horizon

GMAC Homecomings

HFC (handles HSBC)

Homeq Servicing

HSBC

IndyMac Bank

JPMorgan Chase
  General number
Loan Care

Litton Loan Servicing

Met Life Home Loans

Midland Mortgage

National City Mtg Co

Nationstar Mtg LLC

Ocwen Mortgage Corp


Option One (changed to

American Home Mtg Svcs
RBC

Regions Bank

Saxon Mortgage


SunTrust Mortgage

U.S. Bank

Wachovia

Wachovia Equity
Washington
Mutual

Wells Fargo Home Mtg

Wells Fargo Equity

Fax No. Letter
of Authorization 

866-452-1837

866-359-7363
866-517-7976

888-491-4947
252-293-9058

 

866-282-5682

 


866-963-0651

817-390-2345

888-491-4947

917-849-2677

704-281-2337

214-441-7392

866-729-4644

 

866-597-1227

 

626-583-1370

866-282-5682


757-466-0380

972-653-6389

214-441-7382

405-767-5815

440-546-6789

469-549-2455

407-737-6300

 


866-452-1837

866-661-0782
601-554-2011

888-240-1885

 

804-675-7399

866-354-8133

210-509-1174

866-729-9592

866-220-4130

866-917-1877

866-834-7949

 

 Fax No. Hardship    

 Documentation   

866-452-1837

866-359-7363

866-517-7976

888-491-4947

252-293-9058

 

614-422-7259

 

 

866-963-0651

817-390-2345

888-491-4947

917-849-2677

704-281-2337

214-441-7392

866-729-4644

 

866-597-1227

 

626-583-1370
866-282-5682


757-466-0380

972-653-6389

214-441-7392

405-767-5815

440-546-6789

469-549-2455

407-737-6300

 

 

949-790-8505

866-661-0782

601-554-2011

888-240-1885

 

804-675-7399

866-354-8133

210-257-2736

866-729-9592

866-220-4130

866-917-1877

866-834-7949

 Borrower Follow-up   

 Phone Number    

877-304-3100

866-903-1053

866-521-3828

866-880-1232

800-827-3722

888.788.7306

866-316-9218

972-372-3049

 

866-272-4749

800-937-6303

866-880-1232

888-332-7856

866-680-2555 (NQS)

800-364-8662x33805

800-799-9250

800-365-6730x44412 

888-639-1102

800-365-6730x44412 
866-355-7273

866-345-4676

800-848-9136
800-919-6227

800-999-8501
877-844-8789

800-552-3000
877-NCM-CURE

888-480-2432

877-596-8580


 

877-304-3100

877-252-8226

800-748-9498

888-649-4816

888-422-6451x255044

866-922-7364

800-365-7900

888-308-3964

877-455-6091

877-533-8960

866-480-5004

866-970-7821


This information is provided free of charge by Operation Restoration. Donations are critically needed to help this mission move forward. If this material has helped you or someone you love, please click on the Donate button below.  May God bless you.
                                                                                                     - Anne Batte, Executive Director
 

BANKRUPTCY LOSS MITIGATION NUMBERS FOR LOAN MODIFICATIONS

MORTGAGE SERVICER


American Home Mtg

 

Americas Servicing Co.

Aurora Loan Service

Bank of America

B B & T

Carrington Mtg Svcs

Chase Loss Mit

Chevy Chase Bank
(Sold to Capital One)


Citimortgage

Colonial Savings

Countrywide

EMC

Everhome Mortgage

First Horizon

  (First American)

GMAC Homecomings

HFC (handles HSBC)

Homeq Servicing

HSBC


IndyMac Bank

JPMorgan Chase

Litton Loan Servicing


Met Life Home Loans

Midland Mortgage

National City Mtg Co

Nationstar Mtg LLC

(National Bankrptcy Svc)
Ocwen Mortgage Corp

Option One (changed to

American Home Mtg Svcs)

Regions Bank

RBC

Saxon Mortgage

SunTrust Mortgage

U.S. Bank

Wachovia

Washington Mutual

 

Wells Fargo Home Mtg

Wells Fargo Equity

Fax No. Letter
of Authorization

866-795-6529

 

866-795-6529

303-728-7648

716-635-7265

252-293-9058

800-486-5134 

888-249-1593

301-939-4988

 


480-753-7832

817-390-2345



904-281-6380

214-441-5794

 

866-501-1610

888-778-3811 

866-554-5325

888-629-8590


269-353-2474

866-931-9938

713-314-4705


214-441-4594

405-767-5924 

937-910-3333

972-643-6698 


407 737 5693


866-795-6529 

601-554-2017

866-661-0782

817-665-7970

 

270-689-7977 

210-509-1174

843-673-3509

904-462-2378

866-917-1877

866-306-8279

Fax No. Hardship    

Documentation   

866-795-6529

 

866-452-1837 

308-220-6694

716-635-7236

252-296-7200 

800-486-5134 

866-259-8385

301-939-4056

 


866-989-2088, 2089

817-390-2277

 


904-281-6380

888-414-7353 

 

319-236-5167

888-778-3811 

866-574-0832 

13-800-525-4139 

7-630-617-6891
626-535-2620

866-265-6459 

713-218-3777 

 

 

405-767-5924 

937-913-7602 

972-643-6698 

 

407-737-5199 

 

866-795-6529

901-580-3327 

866-661-0782 

 

 

270-689-7977 

210-509-1146 

866-282-5682 

 

803-396-6076 

866-306-8279 

 

Borrower Followup 
Phone No.    

877-304-3100

 

888-237-9280 

800-550-0509

716-635-2300

800-288-2116 

877-267-4051 

877-838-1882 x5219

800-933-9100

 

 

800-310-5734

800-669-7724

 

 

800-669-7724

888-414-7353 

 

800-850-4622 

866-824-0824

888-639-1102 

800-679-9896 

 

877-908-4357 

866-326-0086 

866-326-5235 

800-548-8665 

888-638-6964x17204 

800-552-3000x8631 

866-754-0659

877-550-4243 

 

888-554-6599 

 

877-304-3100 

800-986-2462 

252-454-4930 

817-665-7970 

866-922-7364 

800-365-7900
866-259-7728
877-533-8960

800-274-7025
800-241-0039

Consent        
Form Fax

866-795-6529

 

866-530-3609 

303-728-7648

716-635-7236

704-289-7342 

800-486-5134 

877-287-7559

301-939-4056

7- Phyillis Gosnell
13- KatrinaLishack

866-989-2088, 2089

817-390-2277

 

 

904-281-6380

888-414-7353 

 

866-501-1610

800-545-4139 

866-574-0832
13-800-525-4139
7-630-617-6891

626-535-2620

866-265-6459 

713-218-3777 

 

 

405-767-5924 

937-913-7602 

972-643-6698 

 

407-737-5199 

 

866-795-6529 

901-580-3327 

 

 

 

270-689-7977 

210-509-1146 

 

 

866-359-5154
866-306-8279 


                                                      

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